Privacy Policy
What information do we collect?
We collect information from you when you fill in a form on our site, such as creating or tracking an order. We also collect information if you authorise our Facebook application to access your basic account information.
What do we use your information for?
The information we collect from you may be used in any of the following ways:
- To fulfill your orders
- To provide customer service
- To improve our website
- To send periodic emails
- To administer a competition or other site feature
- To post on Facebook, with your permission
- To deploy a Facebook ticket shop on your Facebook page
How do we protect your information?
Our web site implements industry standard best practices to ensure that your information remains secure. This includes active intrusion and DDOS protection devices, and use of the strongest possible encryption standards via SSL.
Do we use cookies?
A cookie is a small file sent by an Internet server which installs itself on your computer.
We use a variety of cookies to enhance your experience. This includes cookies to maintain your browsing session, cookies to give you exclusive access to pre-sales and other web site features, and for other purposes. In addition, our advertising partners may place cookies on your machine for the purposes of delivering personalised content. You can view our cookie policy here.
Terms and Conditions
Please also read our terms and conditions.
Your consent
By using our web site, you consent to our privacy policy.
Changes to our privacy policy
If we ever change our privacy policy, we will post those changes on this page. We last changed our privacy policy on 24th April 2021.
Data Protection
You can view our data protection statement here.
Contacting Us
Should you need to contact us, you can do so via our customer service area.
Alternatively you can write to us at:
Gigs and Tours
Norfolk House
47 Upper Parliament Street
Nottingham
NG1 2AB
Data Access Requests (and deletion)
You can delete your user account (and any associated external login information such as Facebook or Spotify login data) by visiting https://www.gigsandtours.com/user/settings and checking the 'Delete my stored data' checkbox and clicking 'Delete my account'.
For full data access requests (and deletion requests), including historical order information not linked to a user account please contact us using the address details above.